For customer support, please email us at: Teamloudnproud088@Gmail.com
Frequently Asked Questions:
How many entries do I have?
Each product on our store should have an entry amount calculated below the name of the products and at checkout you can find your total entry amount your cart is worth by hitting "VIEW CART"!
Am I entered?
If you placed an order on LNPGEAR.COM
and received a order confirmation email, you are entered in any current giveaway we have going!
When will I receive my order?
Each order will receive a email once it has been shipped along with the tracking number. Orders take generally 5-7 business days to ship as each item is made as your order is placed! If they are premium items please give us 10 to 15 business days as these are specialty items that need to be shipped in from a 3rd party! We are currently experiencing supply shortages just like everyone else so please be patient and if we take longer than normal, the shipping times are estimates and not promises so please understand this is not normal for us but we are trying our best to work fast even with the current situation.
I received a damaged item, wrong size, or misprint, can I receive a new replacement?
Yes, please provide us with your order number and photos to help us understand the issue so we are able to help you!
Can I exchange my shirt or hoodie for a different size?
Yes, we ask if we were not at fault and sent you the right size you ordered, please send us the item back along with what size you would like it exchanged for!
Can I still enter?
Each giveaway there will be a countdown timer at the top of the website to help you keep track of how much time there is left in the current giveaway along with the end day on the top picture and footer.
I received half my order but not all of it, will it be shipped?
Yes, certain items ship out separately due to them being made or supplied by two different vendors.
Not satisfied with your order?
Please contact our support team and let us know what we can fix it! We want to make sure you have an amazing experience and enjoy your products! If a logo doesn't look right or you receive the wrong item.. remember mistakes happen but we are here to fix them and help you anyway possible!